THANK YOU FOR BOOKING!
WE’LL SEE YOU THERE!
WHAT YOU NEED TO KNOW
QUESTIONS & ANSWERS
what are the age limits?
Under 16 years of age must be accompanied by an adult ( 1 adult per 3 children )
are our games scary?
While all our games offer thrilling experiences, there’s no need to worry about anything too scary! Our focus lies in delivering excellent design, immersion, and gameplay rather than relying on a high scare factor.
Once a game reservation has been made, it is not possible to reschedule or cancel it. We kindly remind our customers that all game bookings are non-refundable and non-transferable.
When should we arrive?
Timeliness is crucial. We kindly request that you arrive at least 15 minutes prior to the scheduled start of your game. This will allow sufficient time for the briefing, use of lockers, restroom visits, and other necessary preparations. While we will make every effort to assist you, please be aware that if you arrive late, there is a possibility of missing your game.
PARKING & GETTING HERE?
There is a free car park on-site – We are situated in the heart of busy Tonypandy with regular bus links.
Can I play if I'm in a wheelchair or Pregnant?
Unfortunately we do not currently offer wheelchair-friendly sessions as participants may be required to crawl, duck and navigate through confined spaces, and furthermore to this end we would not recommend participating should you be pregnant or have any health conditions that may deem this activity unsuitable.
NUMBER OF PLAYERS PER ROOM?
Our rooms are specifically designed to accommodate groups of 2-6 players. The larger your group, the more cost-effective and manageable it becomes per person. It’s important to note that our rooms are private, exclusively reserved for your party, ensuring that you will not be sharing the space with any other members of the public.
CAN I PLAY If I'm claustrophobic?
Absolutely! Rest assured, our rooms are spacious and not designed to make you feel confined or in an enclosed space. You have the freedom to exit the room whenever you wish during the game. Interestingly, we frequently have players with claustrophobia, and it pleasantly surprises us how minimal of an issue it is for them.
is our premises dog friendly?
Unfortunately not at this time